THE WARM HOME is a UK-based home upgrade and energy support platform powered by Click Shire Ltd, the operational company behind our day-to-day delivery, customer support and partner network management. We created THE WARM HOME to help households understand and access government-backed home upgrade opportunities in a clear, simple way, especially for people searching for support such as a Warm Homes grant, free insulation, free solar panels, a free heat pump, or a free boiler upgrade to reduce energy bills and keep their home warm.

The UK has already seen how demand for free and funded home improvements can grow through schemes such as ECO4, where many eligible households received energy efficiency measures designed to improve comfort and reduce fuel poverty. The next phase builds on that direction. The Warm Homes Plan expected from 2026 is set out as a major national commitment with £15 billion in funding to support large-scale home upgrades focused on warmer homes, lower running costs and modern, cleaner technology. THE WARM HOME exists to help households prepare for this opportunity, understand what “qualifying” really means, and take the right steps to claim the free measures they may be eligible for, without confusion or wasted time.

When a customer completes our form to claim a free measure or reserve a free home upgrade, we treat it as the start of a guided support journey. Our team contacts you to confirm key details, carry out an eligibility check and review basic property suitability so we can understand what support may apply to your home. If you appear to qualify, we move the process forward by assigning an installer from our verified network. We prioritise working with reputable, accredited and TrustMark-aligned installers because quality, safety and compliance matter just as much as access to free funding. We do not promote random contractors, and we do not build partnerships with unverified companies, because our customers deserve reliable workmanship, clear communication and proper installation standards.

Our first goal is always to maximise the benefit a customer can receive from a scheme, so that qualifying households can access as much free support as possible to improve comfort and reduce energy bills. That means focusing on what customers actually need: homes that are cold, homes with poor insulation, heating systems that cost too much to run, and families who want free upgrades that make a real difference. Whether the need is free insulation, free heating upgrades, free solar support, or clean heating options like a free heat pump for qualifying properties, we keep the customer’s outcome at the centre of the process. Every home is different, and final decisions are always subject to eligibility checks, scheme rules, and a home survey, but our role is to make the journey simple, honest and focused on getting the best possible result for the household.